Privacy Policy
Date Last Updated: 2nd June 2025
Lynden Hill Clinic is committed to safeguarding and preserving the privacy of our website visitors and clients. We process all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
When you use our website or communicate with us, we may collect and process the following data:
- Usage Data: Information about your use of our site, such as pages visited and resources accessed. This may include traffic data, location data, and other communication data.
- Voluntary Information: Information you provide voluntarily—for example, when you submit an enquiry through our contact form or contact us via email or phone.
2. How We Use Your Information
We use the information collected to:
- Provide information or services that you request from us.
- Respond to enquiries and communicate with you regarding your requests.
- Inform you of any changes to our website, services, or policies.
3. Data Storage and Security
We do not store personally identifiable information on our web server. Any information submitted via our website’s contact form is securely transmitted and delivered to a protected inbox accessible only by authorised staff.
We take appropriate technical and organisational measures to protect your data and ensure it is processed securely. However, please be aware that data transmitted over the internet can never be guaranteed 100% secure.
4. Our Commitment to Data Protection
Lynden Hill Clinic adheres to the principles and obligations set out in the UK GDPR, including:
- Lawful, fair, and transparent data processing.
- Collecting data for specified, explicit purposes.
- Limiting data to what is necessary.
- Keeping data accurate and up to date.
- Ensuring appropriate security of personal data.
5. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We will only disclose it:
- If legally required to do so.
- To protect against or prevent fraud.
- In connection with any business transfer or sale, in which case the recipient would also be bound by this policy.
6. Third-Party Links
Our website may include links to external websites. Please be aware that we are not responsible for the privacy practices or content of other websites. We encourage you to review their privacy policies before providing any personal information.
7. Your Rights
Under the UK GDPR, you have rights regarding your personal data, including:
- The right to access the data we hold about you.
- The right to request correction or erasure of your data.
- The right to restrict or object to processing.
- The right to lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise any of these rights, please contact us using the details below.
8. Contacting Us
If you have any questions about this Privacy Policy or your personal data, please get in touch:
Lynden Hill Clinic
Lynden Hill Lane
Kiln Green
Reading RG10 9XP
Phone: 0118 940 1234
Email: enquiries@lynden-hill-clinic.co.uk